You can rely on our excellent technical support team to assist you with any queries that you may have - big or small. We're confident in the solutions we create - so we provide unlimited technical support to all of our clients.
T: 0114 349 1294
Agency Pilot is supported by an extensive aftercare service and service level agreement, which includes:
Unlimited telephone helpdesk or email assistance
We aim to close out all enquiries upon receipt of the initial call. All interactions are logged on our system. If an issue requires further investigation, it is alerted and further examined by our technical team in a timely manner.
Online help centre and system documentation
The 'Help' module in Agency Pilot contains the full system manual, a series of helpful run sheets, new release notes and contact details for the Helpdesk.
Agency Pilot is constantly refined to meet the on-going needs of our clients. We welcome any views on software enhancement for future releases of Agency Pilot and the annual licence ensures that you are up-to date with the latest version.