Alcium Software believes that the responsible use of personal information collected on its web sites is critical to its business objectives and reputation. As part of our commitment to privacy, we have adopted this Online Privacy Statement.



This Policy applies as between you, the User of this Website and Alcium Software Ltd. the owner and provider of this Website.  This Policy applies to our use of any and all Data collected by us in relation to your use of the Website.

1. Definitions and Interpretation

In this Policy the following terms shall have the following meanings: 

Data” means collectively all information that you submit to the Alcium Software Ltd. via the Website.  This definition shall, where applicable, incorporate the definitions provided in the Data Protection Act 1998;

Cookie” means a small text file placed on your computer by this Website when you visit certain parts of the Website and/or when you use certain features of the Website.  Details of the cookies used by this Website are set out in Clause 12;

Alcium Software Ltd.” means Alcium Software Ltd. of 6 Rotunda Business Centre, Thorncliffe Road, Sheffield, S35 2PG.

UK and EU Cookie Law” means the Privacy and Electronic Communications (EC Directive) Regulations 2003 as amended by the Privacy and Electronic Communications (EC Directive) (Amendment) Regulations 2011;

User” means any third party that accesses the Website and is not employed by Alcium Software Ltd. and acting in the course of their employment; and

Website” means the website that you are currently using ( and any sub-domains of this site unless expressly excluded by their own terms and conditions.

2. Scope of this Policy

This Policy applies only to the actions of Alcium Software Ltd. and Users with respect to this Website.  It does not extend to any websites that can be accessed from this Website including, but not limited to, any links we may provide to social media websites.

3. Data Collected

Without limitation, any of the following Data may be collected by this Website from time to time:

3.1 name;

3.2 contact information such as email addresses and telephone numbers;

3.3 subject and purpose of your enquiry;

3.4  IP address (automatically collected);

3.5 web browser type and version (automatically collected);

3.6 operating system (automatically collected);

3.7 a list of URLs starting with a referring site, your activity on this Website, and the site you exit to (automatically collected)

4. Our Use of Data

4.1 Any personal Data you submit will be retained by Alcium Software Ltd. for twelve months.

4.2 Unless we are obliged or permitted by law to do so, and subject to Clause 5, your Data will not be disclosed to third parties.  This includes our affiliates and / or other companies within our group.

4.3 All personal Data is stored securely in accordance with the principles of the Data Protection Act 1998.  Fore more details on security see Clause 11 below.

4.4 Any or all of the above Data may be required by us from time to time in order to provide you with the best possible service and experience when using our Website.  Specifically, Data may be used by us for the following reasons:

4.4.1 internal record keeping;
4.4.2 improvement of our products / services;
4.4.3 transmission by email of promotional materials that may be of interest to you;
4.4.4 contact for market research purposes which may be done using email, telephone, fax or mail.  Such information may be used to customise or update the Website.

5. Links to Other Websites

This Website may, from time to time, provide links to other websites.  Alcium Software Ltd. has no control over such websites and is in no way responsible for the content thereof.  This Policy does not extend to your use of such websites.  Users are advised to read the privacy policy or statement of other websites prior to using them.

6. Changes of Business Ownership and Control

6.1 Alcium Software Ltd. may, from time to time, expand or reduce our business and this may involve the sale and/or the transfer of control of all or part of Alcium Software Ltd.  Data provided by Users will, where it is relevant to any part of our business so transferred, be transferred along with that part and the new owner or newly controlling party will, under the terms of this Policy, be permitted to use the Data for the purposes for which it was originally supplied to us.

In the event that any Data submitted by Users is to be transferred in such a manner, you will not be contacted in advance and informed of the changes. 

7. Controlling Use of Your Data

7.1 Wherever you are required to submit Data, you will be given options to restrict our use of that Data.  This may include the following:

7.1.1 use of Data for direct marketing purposes; and
7.1.2 sharing Data with third parties.

8. Your Right to Withhold Information

8.1 You may access the Website without providing any Data at all.

8.2 You may restrict your internet browser’s use of Cookies.  For more information see Clause 12.

9. Accessing your own Data

You have the right to ask for a copy of any of your personal Data held by Alcium Software Ltd. (where such data is held) on payment of a small fee which will not exceed £50.

10. Security

10.1 Data security is of great importance to Alcium Software Ltd. and to protect your Data we have put in place suitable physical, electronic and managerial procedures to safeguard and secure Data collected via this Website.

11. Cookies

11.1 This Website may place and access certain Cookies on your computer.  Alcium Software Ltd. uses Cookies to improve your experience of using the Website and to improve our range of products and services.  Alcium Software Ltd. has carefully chosen these Cookies and has taken steps to ensure that your privacy is protected and respected at all times.

11.2 All Cookies used by this Website are used in accordance with current UK and EU Cookie Law. For more information see our Cookie Policy.

11.3 You can choose to enable or disable Cookies in your internet browser.  Most internet browsers also enable you to choose whether you wish to disable all cookies or only third party cookies.  By default, most internet browsers accept Cookies but this can be changed.  For further details, please consult the help menu in your internet browser.

11.4 You can choose to delete Cookies at any time however you may lose any information that enables you to access the Website more quickly and efficiently including, but not limited to, personalisation settings.

11.5 It is recommended that you ensure that your internet browser is up-to-date and that you consult the help and guidance provided by the developer of your internet browser if you are unsure about adjusting your privacy settings.

12. Changes to this Policy

Alcium Software Ltd. reserves the right to change this Policy as we may deem necessary from time to time or as may be required by law.  Any changes will be immediately posted on the Website and you are deemed to have accepted the terms of the Policy on your first use of the Website following the alterations.


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