Vickery Holman choose Agency Pilot

Following a competitive selection process, South West specialist Vickery Holman selected Agency Pilot for the commercial team across their three regional offices. 

At the end of July, Vickery Holman informed Alcium of their decision to implement Agency Pilot. An implementation meeting and plan was set-up. Following the implementation meeting the focus was to collect a sample of document templates that were required. Alcium Software working with Vickery Holman staff has setup the system with over 40 templates such as appraisal letters, property particulars, marketing reports and heads of terms.

A training plan was organised to accommodate the different levels of use and responsibilities within Vickery Holman. Tailored training courses are to be provided on the 8th September 2009 and 9th September 2009.

The new on-line property search and enquiry handling facility powered by Agency Pilot will be launched towards the end of September.

“The success of Vickery Holman’s agency department in recent years has required investment in a new software to ensure further improvement on the quality of service provided. The level of instructions has been rising across the three offices, and in the current climate, keeping clients up to date is increasingly important”. reports Neil Stubbs from Vickery Holman’s Truro Office.

“Despite difficult market conditions, deals are still taking place and clients need their premises let or sold as quickly and efficiently as possible. The new system will mean we are able to get instructions activated more quickly than previously and, as a result, deals concluded for clients in as short a time as possible.

The market is not as bad as some people would have you believe and we are optimistic about the future – a new software package is just what we need to ensure the best possible position for the future”.

More information on Vickery Holman can be found at www.vickeryholman.com

If you need any further information or require a no-obligation demonstration of Agency Pilot, feel free to contact us

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