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Case Studies >> PPH

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Established in 1990, PPH Commercial is the largest commercial property specialist in the Yorkshire and Humberside region. Having struggled with a software system that failed to meet the needs of a large Agency, PPH Commercial decided to adopt Agency Pilot for use in the company's three offices at Hull, Scarborough and Scunthorpe.

Agency Pilot the Perfect Match

The team at PPH were careful to examine all the available options before coming to a decision on a new software solution. The conclusion was that only Agency Pilot could provide the functionality that they needed to replace a number of key systems within the company.

Neil Armitage, IT Manager at PPH says: "We felt that after analysing the software available Agency Pilot matched perfectly the needs of a practice the size of PPH. The new system incorporates functions for all of PPH's departments including the Agency, Professional, Management and Investment sections as well as providing document management facilities for faster access to business sensitive information."

Head and shoulders above the competition

Says Partner, Ben Medhurst: "We had looked at all the available products on the market and found that whilst representing a substantial investment financially, Agency Pilot was head and shoulders above the competition in terms of functionality and ease of use. We were close to reaching the limitations of the previous package and moved quickly to find the best possible solution which attests to our status as a forward thinking firm constantly looking to provide the best level of service to our clients."

PPH have also extended the use of Agency Pilot to include integration with the company website. This additional facility allows potential clients to search PPH's Agency Pilot database for suitable properties online 24 hours a day.

Visit their website at www.pph-commercial.co.uk


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